Product Safety and Quality Management - The Deadly Willingness to Abandon Reason

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Marks of a Value-Added Audit System:

What a value-added audit system is, has or does

–  It is a deliberate, systematic and recurring assessment mandate and process  that is willingly executed and sufficiently funded by the party requiring it;

–  It generates and sustains an atmosphere of trust, friendly collaboration among all parties that stand to gain from its outcomes;

–  It is reality-based and therefore unique for every operation since each operation (even with products similar to other operations) has unique situations, circumstances, provisions, opportunities, resourcefulness, work-force, location, etcetera;

–  It employs individuals with relevant knowledge, positions, expertise and experience;

–  It is conducted by persons who (by employment or contract) are treated and function as part of the audited party’s team;

–  It is inherently objective and auditors' biases cannot and do not affect its outcome;  

–  It completely and realistically identifies potential risks and opportunities and drives continuous improvement;

–  It is outcome-based with inherent flexibility to accept solutions that may fall outside of the scope (i.e. outside of the "prescribed rule)   but are effective in leading to (at least) the same desired outcome if not better;

–  It realistically identifies strengths and weaknesses in the operation for the purpose of capitalizing on what is beneficial while improving areas of weaknesses;

–  It is efficiently implemented with the benefits derived outpacing the resources invested;

–  It is self-evaluating and helps with the expedient elimination of redundant elements in the assessment process itself.

–  It  examines all related engagements of the operation such that unnecessary use of resources and unproductive activities are promptly discontinued;

–  It provides unmistakable and measurable success pertaining to what it is both designed and intended to address;

–  It streamlines documentation requirements and eliminates excessive paperwork burden;

What a value-added audit system is not, does not have or does not do

–  It is not mandated or dictated by parties that do not fund its execution and are external (or viewed as outsiders) to the audited party;

–  It does not generate or sustain an atmosphere of distrust, uneasiness or animosity between the auditors and the audited parties;

–  It is not subject to requiring extrinsic controls against auditors' biases;

–  It does not employ persons or agencies with financial interests that compete against or overshadow the intent to efficiently and effectively accomplish its primary purpose;

–  It does not have punitive measures (e.g. penalties, fines, withdrawn business or career opportunities, or similar punitive consequences)  which are imposed by outside parties in ways  that encourage the audited parties to hide things from auditors;

–  It is not constrained by cost considerations in ways that restrict sufficient time allowance for thorough investigation of risks and issues;

–  It does not constrain auditors to pre-determined sets of requirements with meaningless protocols that force auditors to abandon conventional wisdom;

–  It is not prescriptive and executed in a way that invariably enforces the examination of the same things from year to year, thereby focusing attention on things that are not of concern while preventing sufficient examination of things that could actually cause problems at the audited facilities;

–  It is not a one-size-fits-all audit to the extent that every facility producing the same type of product anywhere is audited with the same pre-determined checklist/standard;

–  It is not encumbered by administrative requirements that are mandated and managed at remote locations by persons who are not privy to the realities at the audited party’s location;

–  It does not lead to conclusions that project a false sense of satisfaction in any form whether these are unsubstantiated claims, slogans, insignia or certificates;

You should take a close look at your current audit systems (internal or external) individually. How many of these elements apply to each? This shows its value-added rating.

Related workshop presentations are planned for the Toronto SSQA Conference :.

SSQA Conference Notice

Future dates are under consideration for SSQA conferences. In order to encourage participants to register, attendance fees will not be charged. Donated Funds will be used instead to cover the venue and other costs. The planning committee is requesting voluntary contributions to support future conferences and other GCSE-Food & Health Protection initiatives.

We understand that this is a trusting community approach that allows members and supporters to contribute only as much as they are able to afford for the mutual benefit of all who support this cause - a good cause.

Anyone or any company may donate to support the conferences and any other GCSE-Food & Health Protection initiatives. 

You may make your donations at: Donations

Thank you for your interest and support.

Posted by The GCSE-Food & Health Protection Team