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Friday, 9 March 2018


Are you able to correctly answer this “X” question with respect to food safety and quality assurance?

X provides no assurances about the consistent safety and quality of food products. Those who demand X are largely unaffected by the frustrations X creates. However, those who must meet the demands for X are constantly frustrated. Even where the subscribing parties who must meet the demands initially embrace the idea of having X with enthusiasm, they soon become frustrated with at least one among many repeating but redundant requirements imposed because of X.

Those who sell X, like those who simply demand X, are unaffected by the frustrations. The top bosses where X is demanded who are not directly involved in the hard work to maintain X also do not care how much redundant work is involved.

The X sellers make a lot of money from the annual sales of X and its training, webinar and seminar paraphernalia but those who merely demand X actually and unknowingly suffer significant financial and product quality losses. The demanding parties and top bosses seldom pause to take stock of how well or poorly X is doing. They simply believe the sellers’ promotions and their distracting statistics.

Some, if not all, of the field workers sent out to check the various subscribers for the level of conformance to X, may at times be frustrated or stressed but they are happy to engage in the conformance checking duties because they get paid. Essentially, these field workers are paid, sometimes quite well, by the very parties who are subjected to the cost burden and other frustrations of maintaining the X illusion.

What is X?
Posted by Felix Amiri
Felix Amiri is currently the chair of GCSE-Food & Health Protection, and a sworn SSQA advocate.