SSQA Managers critically view incidences that may appear insignificant. They understand that incidences that may appear to have straight-forward causes require thorough assessment and investigation. The SSQA manager knows that seemingly insignificant issues sometimes have hidden causes with the potential of causing significant setbacks to an operation. Knowledge, experience and expertise through the adoption of the SSQA concept help managers dig deeper to the root causes of detected issues. This way of thinking and the associated problem-solving techniques are driven by the SSQA implementation step 5 (FACTS).
Posted By Felix Amiri