Copyright © Global Coalition for Sustained Excellence in Food & Health Protection, 2011 and ALL subsequent years: Unauthorized use and/or duplication of this material without express and written permission from this blog’s authors and/or owners is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Global Coalition for Sustained Excellence in Food & Health Protection with appropriate and specific reference and/or link to the original content.

Saturday, 17 January 2015

The Right Metrics and Assessment of FSQA, FSQMS or FSMS Success

FSQA = Food Safety and Quality Assurance
FSQMS = Food Safety and Quality Management System
FSMS = Food Safety Management System

How do you know if you are looking at the right metrics in your company’s management of its FSQMS or FSMS?

When a food safety battle is won, how do you know? What information, data or reality confirms this for you?


Do you measured the success rate before and after?

You may be seeing one or more of the following achievements as evidence of success. The system adopted and managed by your company has led to, and is maintaining: 
  1. Consistently high external audit scores in 5 or more years
  2. A decreasing number of food safety or quality incidents due to employee negligence or disregard 
  3. A steady reduction in failure incidents
  4. A steady reduction in the number of customer complaints 
  5. Zero customer complaints in 2 or more years  
  6. A decreasing cost of system management
  7. A steady increase in positive consumer feedback
  8. No market recalls
·     Which of the above is (or are) true for your company with verifiable data and trend analysis?
·     For which of them is your assessment of success simply a guess?
·     If you are one of the managers, which of these are you most proud to have made some contributions and why?
·     Are there any that you have not measured and/or achieved?
·     How do the ones you happen to have achieved and not achieved relate?

Break the chains, implement SSQA and properly assess your success.

SSQA  (Safety, Security and Quality Assurance) provides an escape from the confusion & stress of unattainable moving targets imposed by parties that do not know anything about your company’s unique situations. 

You can start by reading: "Adopting the GCSE-Food & Health Protection SSQA"

Posted By Felix Amiri
____________________________________

Felix Amiri is the current Food Sector Chair of GCSE-Food & Health Protection

No comments:

Post a Comment